It is very important to me that you are happy & satisfied with your order! If you're not pleased with your purchase, contact me within 14 days from the date you received your package.We will either refund you the full cost of the item minus shipping costs, send a replacement, or exchange the item.
To be eligible for a return, your item must be unworn, unaltered, unwashed and in the same condition that you received it.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to my error
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
For exchange items if they are defective or damaged. If you need to exchange it for the same item, send me an email at firstname.lastname@example.org
To return your product, you should mail your product to: VNDTA Studios, 11901 Westminster Avenue , STE J, Garden Grove CA 92843, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.